Monthly Archives

September 2020

virtualization - it consulting - cloud support

Gaining an Edge with Effective Virtualization Management  

By | Cloud, IT Support

Virtualization offers businesses a supremely agile infrastructure framework that allows services and applications to be deployed quickly and efficiently for greater competitive advantage. Not surprisingly, virtualization continues to grow in popularity due to its ease of scalability and its ability to reduce the need for dedicated infrastructure.

 

As businesses move toward more on-demand services, many are recognizing ―and capitalizing―on the benefits of virtualized infrastructure. Built-in abstraction capabilities inherent with virtualization allow you to manage servers, storage and other computing resources in pools no matter where they are physically located. The result: lower operating costs, increased application flexibility, and better resource optimization.

 

Although organizations can gain quick value by upgrading a single component or area of infrastructure, more substantial benefits can be gained by implementing a more comprehensive approach across an array of applications, devices and systems.  But like any technology deployment, the convenience enabled by virtualization doesn’t negate the need to effectively manage the underlying infrastructure.

 

While many businesses are leveraging the advantages of virtualization, some are not fully capitalizing on its potential. One challenge is the accelerated rate of technology advancements. An additional obstacle is a lack of planning and along with poor management practices.   

 

Businesses often launch virtualization projects in a disorganized, haphazard fashion. Over time, virtual servers begin to propagate throughout the infrastructure while IT struggles to manage two distinct environments―the virtual and the physical.  

 

Effective Planning

Every virtualization project has its own set of advantages and limitations. While resource optimization is important, transitioning to virtualized infrastructure is about choosing what is best for the enterprise―not entirely about reducing costs. Creating a purpose-focused strategy should be a chief priority. 

You can implement the optimum plan for your present needs, but your results will fall short of expectations if you don’t integrate flexibility and agility into your approach. Virtualized and cloud environments are evolving rapidly, therefore, it’s important to design and build virtual environments that can scale and adapt  to meet changing priorities and evolving business needs.   

 

At the core of an effective virtualization plan is gaining a clear understanding of the requirements and capabilities of your existing infrastructure. This requires evaluating your workloads and applications, where hardware and software components are installed, the amount of resources they require, and their role and function in supporting your business objectives. 

 

Inventory Tracking

Gaining clear insight into your current infrastructure and how it’s configured and used will provide a framework for determining the optimum approach forward. One you’ve transitioned to a virtual environment, you’ll also want to conduct a thorough inventory your virtual infrastructure, as well as a running inventory, which requires updating and recording changes in every instance. It’s difficult to effectively monitor performance and execute troubleshooting without a clear inventory of the infrastructure you currently have in place.  

 

Technology planning should take into account the present, along with the future, so it’s important to build hybrid scenarios into your virtualized deployments. Your virtualized infrastructure should be able to scale up and down as necessary, reduce administrative costs, and eliminate vendor lock-in.  

 

In planning your virtualized approach, it’s important to look beyond the potential cost savings and make decisions in the context of an actual business case. That means carefully considering your goals, computing needs, resources, and many other factors. It’s complicated, and often involves trade-offs with significant strategic impact.  

 

Management Tools

While virtualization can help boost business performance, navigating and implementing the right management approach isn’t always easy. Virtualization adds complexity at multiple points in your IT infrastructure, which can complicate troubleshooting compared to physical environments.

Consolidating resources and applications across a virtualized environment requires the migration and movement of workloads. This is where automated software tools can play a vital role, helping to balance capacity demands, avoid bottlenecks, and optimize performance.  In addition to easing the burden of your IT staff by eliminating a multitude of manual tasks, virtualization management software helps simplify a number of processes such as conducting inventory checks and analyzing virtual server correlations. 

 

Customizable, interactive dashboards display performance metric and reveal how virtual machines are mapped to their associated storage, host, and related components, which allows you to quickly identify and resolve any underlying cause of performance issues. You can also review and track storage performance, including parameters related to hardware condition, historical operating data, and configuration updates.

 

The right virtualization management tool can help simplify resource administration, enhance data analyses, and optimize capacity. Capacity planning entails looking at the baseline performance and needs of your system to determine where you might experience spikes in need, and where you might need more (or fewer) virtual servers or VMs. 

 

With effective capacity planning and testing, you can shore up your system against bottlenecks and other performance problems. When issues occur, you will be equipped to troubleshoot the problem and identify the root cause.  

 

Each management tool is different, but most will allow you to effectively monitor virtual infrastructure, compile reports, assign resources, and automatically enforce rules. Some systems are even compatible across different software and hardware brands—allowing you to select the management tool that is best suited for your environment.

 

Security safeguards

Data protection and security are chief considerations in virtualized deployments, particularly in regulated environments. Safeguarding systems and processes needs to be carefully balanced against long-term business goals and objectives.  

Leveraging virtualization’s full potential requires a careful, balanced approach, taking into consideration cost savings advantages, performance requirements, and potential risk factors. Although virtual machines can offer users a practical, more convenient experience, it’s critical to carefully control user access to applications and data. 

 

The more access points and connections there are to a single device, the greater the potential for data to be compromised, lost or stolen. The challenge is creating policies that provide an optimum balance between flexibility and security. Ultimately you want to provide users with a certain level of infrastructure control while making sure virtualized benefits do not compromise defined security controls.

Although virtualization can help improve and strengthen data protection efforts, an IT security disaster can hit at any time. That’s why it’s critical to have a disaster recovery plan in place to help make sure your business can continue to operate, meet compliance mandates, and minimize business disruption and downtime.  

One advantage of virtualization is its ability to help streamline data backup and recovery. For optimum results, consider working with an expert consultant who can help you develop a disaster recovery and business continuity strategy that protects assets and defends against ongoing threats. The consultant will assess your security needs and determine an optimum balance of storing your most sensitive data on more secure infrastructure, providing an extra layer of protection.

 

 

Building a Solid Virtualization Framework

Virtualization offers substantial business advantages. By abstracting and encapsulating applications from physical hardware, you create virtual machines that are simpler to manage, easier to move and scale, and can be quickly implemented on physical hardware. Nevertheless, with virtualized technology, you still have a new set of infrastructure management challenges, including hardware configuration and server proliferation.

 

Making the right decisions about how to best leverage virtualized infrastructure can be confusing. It often involves tradeoffs with significant strategic impact. Your best bet: Don’t go it alone. Work with an experienced virtualization expert whose core focus is on improving your technology and optimizing your return on investment. By outsourcing ongoing support tasks to a trusted partner, you can focus on more strategic activities with greater peace of mind knowing that your virtualized systems and processes are running smoothly and efficiently.

data protection - IT security services

Reaping the Benefits of Proactive Data Protection

By | Data Protection, IT Support, Security

The rapid proliferation of digital technologies offers businesses vast potential for expansion and innovation, but it also creates a host of new security risks. As the growth in the number of connected devices continues to accelerate, one major challenge is determining the optimum level of security for certain types of data. Some assets require minimal protection while others may need more robust security measures.

Data breaches represent the most immediate need for effective enterprise data protection. Better protection means better compliance and reduced monetary losses and less risk of reputational damage. Improved security processes are also critical for emerging business priorities, including digital transformation, regulatory compliance, and privacy and reporting requirements.

While building an effective data protection strategy can be challenging, the effort can deliver immense business value on multiple levels. A robust data protection and privacy plan can help build and maintain stronger customer relationships, enhance brand value, and reduce the potential for non-compliance and its associated penalties. Whether through a targeted attack or an internal security lapse, businesses are at risk for potentially crippling loss of revenue through a single data breach.

Building a strong security foundation requires advanced tools and technology and an organizational culture that not only protects data and minimizes risk, but helps improve business agility, responsiveness, and transparency. It starts with a detailed assessment of your IT infrastructure and overall security requirements.

 

  • Assessment: First, it’s essential that you build a solid understanding of your data, including how it is stored, how it is accessed, how critical it is to your business, and the potential risks if were lost or stolen. What types of data are most vital to your business? What is the level of confidentiality of the data you manage? What are your current methods of storage and will this change in the future? What are the protocols for data access? This insight will provide the framework for defining your security requirements and shaping a solution that strikes an optimum balance between data control, protection and access flexibility.
  • Controls: The next step is to implement higher-level controls. These are enterprise data protection and security tools that will help protect data when it’s being accessed or used. Strong access control and user authentication methods help ensure only approved users can obtain access to your networks and data. Encryption is also critical to safeguard data and provide additional reinforcement barriers to network-based attacks.
  • Monitoring: At the center of a proactive strategy is the ability to record events and execute actions based on those activities. This is where ongoing monitoring can help, providing important insights that can help safeguards against gaps in application and perimeter defenses by notifying you of issues before any serious damage occurs. Automated monitoring tools track data access and usage details and provide important insight into areas of risk and vulnerability, helping to improve the likelihood that a potential intrusion will be quickly identified.

 

Implementing the right technology is critical, but it’s not the whole solution. The users who interface with IT systems must also be educated and instructed in how to perform their tasks. And, the policies and procedures that define the actions must be properly designed and consistently enforced.

While there is no silver bullet to protect against all threats, new techniques and innovative approaches to blocking malware and securing endpoints can help safeguard your digital assets without hampering productivity or mobility.  Following some proven best practice measures can help protect against a barrage of new and emerging threats.

 

  • Strengthen access controls: Once an access point is compromised, attackers will often reuse the password to gain access to other systems. Authentication will help obstruct these attempts no matter how the hacker gains access to the password.
  • Utilize encryption: Encryption helps safeguards information in transit and on the endpoint devices, preventing attackers from copying or transferring that data. For even greater protection, consider full-disk encryption, which it encrypts the complete hard drive, safeguarding the data as well as the applications and operating system.
  • Tighten controls: Application controls can help prevent prohibited users from launching or downloading applications on endpoint devices. They also help shield the network from possible security threats with their ability to block departing employees from access to critical business systems and applications.
  • Use proactive scanning. Vulnerability scans provide reports on detected gaps in security and recommendations for security patches or vendor solutions. These reports describe the types of risks found and a potential cause for each area of vulnerability.
  • Ensure business continuity. In the event of a disaster or security breach, you need to be able to recover quickly. Work with a qualified security expert to assess your current environment and develop a disaster recovery plan that safeguards infrastructure and data and protects against ongoing threats
  • Monitor lifecycles. Network monitoring tools can help confirm the health of software and firmware throughout system startup, operation and during sensitive upgrade periods. Software updates and security patches should be delivered automatically by default.
  • Implement advanced threat detection. Advanced detection techniques, including machine learning and analytical tools, can help identify irregularities and weaknesses in ways that aren’t possible with traditional network security These tools analyze that data in real time to correlate events and spot individual anomalies or patterns of behavior that may indicate a security breach.
  • Define policies and procedures. Usage policies define what behaviors are and aren’t acceptable. Work with your internal team to define and implement policies and practices based on your usage preferences and requirements or mandates specific to your particular market.

As cybersecurity becomes more complex, many organizations lack the resources or knowledge they need to mount an effective defense. That’s where working with an experienced security expert can play a vital role, helping you define your business requirements, identify data priorities, and implement a security framework that aligns with your business goals.

The good news is that with the right mix of defensive measures, smart policies and sound technology planning, achieving a secure IT environment is possible. Establishing a secure and well-protected IT environment in today’s world requires a proactive approach—assessing vulnerabilities, updating technology and security defenses, and monitoring for vulnerabilities.

This is where additional proactive measures can prove critical, providing reinforcing layers of defense as part of a comprehensive security strategy.

 

  • Create a culture in which people talk about security, and make security a clear priority. Teach users about secure online practices such as how to recognize potential threats and phishing attempt. Check their security awareness with in-house hacking attempts and interactive security activities.
  • Simplify and streamline security with solutions that consolidate authentication, encryption and advanced threat protection into a single security suite. Compared with point tools, these integrated systems require a fraction of the IT resources required to maintain effective threat protection.
  • Deploy updated anti-malware to help prevent malicious software such as ransomware and viruses from sneaking into your network, and make sure your anti-malware software is consistently updated with the latest definitions.
  • Keeping patches current―make sure your practices include automated patching to help enforce policies and keep systems up to date and enforced with the latest software patching.

 

  • Make backups of all your data and software on a storage device that is not attached to your network or computer. Confirm that all your backups are operating properly and test them on a regular basis to make sure they will perform when you need them.

Cybercriminals are constantly looking for new ways to break through your defenses, which reinforces the need to create a strong culture of security knowledge, awareness and responsiveness.

Every IT environment is different, and hackers are constantly refining their techniques. Therefore, it’s imperative that you stay up to date on the latest techniques and remain diligent in your effort to shield your business and safeguard your infrastructure from today’s relentless barrage of cyberattacks.

A comprehensive data protection and regulatory compliance strategy is no longer a flexible option, but rather a must-have plan for businesses of all sizes. Although building an effective IT security framework is a long-term process, businesses cannot afford to wait. Plans are being developed today, and proactive organizations are already taking action now to help ensure their IT environment is ready to safely and securely support the rapid proliferation of connected infrastructure and devices.

Organization’s Cybersecurity Strategy.

Undeniable Proof That You Need to Improve Your Organization’s Cybersecurity Strategy

By | Security

Are you a new chief information security officer (CISO) or other senior cybersecurity officers in the process of evaluating your organization to determine if effective cybersecurity strategies exist? You undoubtedly are aware that a comprehensive cybersecurity plan will provide your organization with the best protection. However, the decision to improve cybersecurity measures requires resources that likely require the approval of the decisionmakers in the organization. While these individuals understand the importance of cybersecurity, they are careful about funding it without having sufficient proof.

The following are five security issues that can make your organization vulnerable to cybersecurity problems. These issues are considered serious and should make a good case for improving your organization’s cybersecurity situation.

  1. There are no threat detection or response systems in place.
  2. Employees use public networks to access company information.
  3. There is no data governance.
  4. High-priority assets aren’t protected.
  5. Employees aren’t provided security guidelines.

1. There are no threat detection or response systems in place.

The best cybersecurity defense for an organization is to see threats coming in and prevent them from unleashing a malicious attack. If your organization doesn’t have systems in place to monitor your network traffic for suspicious activity and react accordingly, you are in a vulnerable position. The really bad news about cyber threats is not that they can infiltrate your network, but that they can infiltrate your network and hang around to continuously wreak havoc on your network. This is important. Just one cyber attack can change a business forever. The good news is there are a variety of measures you can take to detect unauthorized intruders and deal with them appropriately.

There are several methods of detecting and preventing threats that range in cost and complexity. Organizations typically use a combination of the following:

  • Anti-virus/malware software – These basic solutions are easily deployed on all devices in an organization and can detect known viruses/malware. You can also specify settings for your needs. You usually have access to logs that you can use to investigate an issue further or determine if there is a developing trend.
  • Firewall – If employees in your organization connect to the Internet, a firewall is one of the best methods of protection. This system works like anti-virus/malware software but is specifically designed to monitor your network traffic and prevent suspicious and malicious activity. You should install a firewall on work devices that employees use to work remotely.
  • Intrusion detection system (IDS) – This system provides an advanced form of network monitoring. It is highly configurable to allow you to specify the level of monitoring, detection, and response your organization requires. This type of system usually offers a lot visibility into the activity on your network so that you can dynamically make changes, if necessary.
  • Endpoint detection and response (EDR) – This system works like an IDS, except it is designed for endpoints.

2. Employees use public networks to access company information.

Public Wi-Fi is a convenient tool when an employee must work outside your organization and the (hopefully) protected network. However, these public networks are often unsecure. While the manager of a public Wi-Fi can add security features, there is no guarantee. A case in point is the WeWork security breach. This breach involved the commercial real estate company’s Wi-Fi that was reported by a tech savvy customer in 2015 as being unsecure and exposing personal information, including financial documents from an insurance company, belonging to users. Four years after that initial report, it was determined that the Wi-Fi remained unchanged. Scans of the Wi-Fi traffic were analyzed, and it was determined that nearly 700 computer systems had accessed the public network and a large amount of data was exposed.

If employees in your organization must use a public network, share with them the following security tips from GlobalSign, a trusted identity and security solution provider:

  • Double check you’re accessing the correct network
  • Install antivirus software on your system
  • Enable firewall protection on your system
  • Disable file sharing on your system
  • Use a virtual private network (VPN) or limit your visits to websites that are encrypted (use HTTPS)

3. There is no data governance.

Wikipedia defines data governance as a “data management concept concerning the capability that enables an organization to ensure that high data quality exists throughout the complete lifecycle of the data, and data controls are implemented that support business objectives.” In terms of cybersecurity, this refers to performing an assessment of your organization’s data to obtain a thorough understanding of security risks to develop appropriate security solutions. Data governance is an important exercise for you because only when you have a thorough understanding of your data are you able to develop effective cybersecurity strategies.

An real-life example that shows the importance of data governance is the Equifax 2017 data breach, which is considered one of the worst data breaches of all time. This cyberattack involved a cybercriminal gaining access to Equifax servers and extracting the personal information for more than 145 million consumers. They were able to exploit a vulnerability that Equifax had overlooked, set up an encrypt channel, and run 9000 queries to obtain the personal information they desired.

Developing security policies can be an exhausting task, especially when you are starting from a weak cybersecurity position. The process consists of assessing your current situation and devising a security plan that covers all the assets in your organization. A popular model that organizations follow is referred to as CIA Triad. This model is based on three principles:

  • Confidentiality
  • Integrity
  • Availability

According to the CIA Triad, all data is susceptible to cyber threats based on or more of the above principles. When you evaluate your data assets using these three principles, you can better map out effective cybersecurity strategies.

4. High-priority assets aren’t protected.

A significant part of establishing data governance is prioritizing your organization’s assets. Although all the assets in your organization are important, some have greater value than others. All the assets in your organization should be assigned a priority. This includes software, hardware, and accounts. Understand that you’re not just creating a list. As mentioned in the discussion about data governance, you need to understand the risks that are associated with your critical data and determine the best strategy to mitigate those risks. Depending on the core industry in which your organization belongs, there may be compliance regulations that you must adhere to protect your critical assets, as well as employee and customer personal information.

In addition to limiting the users who have access, protecting your most critical assets should involve the following:

  • Implementing two-factor password authentication
  • Using complex, unique passwords and change them often
  • Using encryption to protect the data as it travels in and out of your network
  • Applying security patches immediately
  • Setting up automatic backups and save in a location that is separate from other assets
  • When not in use, storing critical hardware in a secure location
  • Installing monitoring, detection, and recovery software on the systems that access critical data

5. Employees aren’t provided security guidelines.

The prevalence of cyberattacks headlining news articles might lead you to think that the employees in your organization are knowledgeable about basic security measures they should employ when handling the organization’s data.  Symantec’s 2019 Internet Security Threat Report indicates this is unfortunately not the case. According to their report, spear-phishing emails (malicious emails that appear from trustworthy contacts) were the most common method of attack. Cybercriminals are likely targeting an area where they are most successful.

There are also numerous cyberattacks that demonstrate the importance of training employees about cybersecurity and the role they play to keep your organization’s critical data safe. An example is the 2018-2019 data breach of the bodybuilding.com website. The staff members of the online fitness shop received a phishing email, but it only took the action of one who clicked a link in the email to create an opening for a malicious attack that consisted of the cybercriminal accessing personal customer information. It reportedly took eight months for the company to learn about the attack.

Training programs are a great method for teaching employees the following security best practices:

  • Use strong passwords
  • Change passwords often
  • Avoid phishing and other scams
  • Never leave company assets unattended
  • Shun using public networks to access company data

Final Thoughts

If you’ve learned that one or more of the serious security problems listed above apply to your organization, your next step should be to share your findings with the decisionmakers in your organization and obtain their buy-in to implement policies to improve the security outlook of the organization. It’s a daunting task that you shouldn’t handle on your own. BACS is an IT company that specializes in developing effective cybersecurity solutions for companies of all sizes and across a wide variety of industries. Their expertise covers the spectrum of cybersecurity, which allows them to satisfy the specific needs of their clients.

Contact Us for a FREE Security Assessment

Data-Backup-and-Recovery-Reaping-the-Benefits-of-the-Cloud

Data Backup and Recovery: Reaping the Benefits of the Cloud

By | Business Continuity, Cloud, IT Support

While some data loss is inevitable, how you respond to a data breach or business disruption can have a significant impact on your bottom line, or even your survival. With security threats coming from all directions―from malicious code and hackers to natural disasters―data loss is not a matter of if, but when.

Although most companies and their IT departments are aware of the risks, few make an effort to implement disaster recovery until it’s too late. With cyberattacks and internal security failures becoming more commonplace, companies are increasingly turning to disaster recovery in the cloud.

Data protection and recovery capabilities weigh heavily in cloud planning decisions, particularly in regulated environments. While it’s important to safeguard systems and infrastructure against unauthorized access or malicious threats, at the same time, it’s essential to balance these risks with the unique goals and long term objectives of your business.

The fundamental goal of disaster recovery is to reduce the impact of data loss or security breach on business performance. Cloud-based disaster recovery offers an effective way to do just that. In case of a data breach or loss, vital workloads can be failed over to a recovery site to enable business operations to resume. As soon as data is restored, you can fall back from the cloud and re-establish your applications and infrastructure to their original condition ―reducing downtime and minimizing disruption.

Disaster recovery in the cloud offers a particularly attractive option for small and mid-sized businesses that often lack sufficient budget or resources to build and maintain their own disaster recovery site.

 

Gaining a performance advantage

Compared to traditional methods, cloud computing disaster recovery is relatively straightforward to configure and manage. It can eliminate many hours of time moving backup data from tape drives or on-premises servers to recover following a disaster. Automated cloud processes help ensure rapid and trouble-free data recovery.

With the right configuration and a reliable provider, cloud-based disaster recovery can deliver a number of important benefits:

• Fast recovery

Thanks to its virtualization capabilities, cloud computing takes a wholly different approach to disaster recovery. With infrastructure encapsulated into a single software or virtual server bundle, when a disaster occurs, the virtual server can be easily duplicated or backed up to a separate data center and quickly loaded onto a virtual host. This can substantially cut recovery time compared to traditional (physical hardware) methods where servers are loaded with the application software and operating system and updated to the last configuration before restoring the data. For many businesses, cloud-based disaster recovery offers the only viable solution for helping to ensure business continuity and long-term survival.

• Cost savings

One of the biggest advantages of cloud-based data recovery over standard techniques is its lower cost. Traditional data backup requires deploying physical servers at a separate location, which can be expensive. Cloud configurations, however, enable you to outsource the amount of hardware and software you need while paying only for the resources you use. Without capital costs to worry about, the “pay-as-you-need” model helps keep your total cost of ownership low. You can also eliminate the need to store volumes of backup tapes that could be cumbersome and time consuming to access during an emergency. Smaller business can select a service plan that suits their budget. Managing the data doesn’t require hiring extra IT staff. Your service provider manages the technical details and tasks, allowing your team to focus on other priorities.

 

• Scalability

Relying on the cloud for your disaster recovery provides substantial operational flexibility advantages, allowing you to easily scale your capacity as workloads shift and business needs change. Instead of locking yourself into a certain amount of storage for a specific timeframe and stressing about whether you are exceeding those limits, you can scale your capacity as needed, with assurance that your recovery processes will meet your requirements. Cloud backup provides a high level of scalability, with the ability to easily add whatever capacity you need. As your business grows, your backup systems can scale along with them. You simply adjust your service plan from your provider and request additional resources as your needs shift.

 

• Security.

Despite the security concerns of cloud infrastructure, implementing a cloud-based disaster recovery plan is quite safe and reliable with the right service provider. Most providers offer comparable, if not better security protection than many on-premises environments. Still, in the area of disaster recovery and business continuity, there is little room for error. Be sure to perform your due diligence and ask the difficult questions when evaluating the provider who will be backing up your critical business data.

 

• Redundant capabilities.

A cloud environment can provide a level of redundancy that would be cost prohibitive to create with on-premises infrastructure. This redundancy is achieved through additional hardware and data center infrastructure equipped with multiple fail-safe measures. By capitalizing on specialized services and economies of scale, cloud solutions can provide much simpler and cost efficient backup capabilities than on-premises systems. Redundancy helps ensure you can recover critical information at any given time, regardless of type of event or how the data was lost. This redundancy extends to other cloud components from power to connectivity to hosts and storage.

• Reliability.

In terms of vital business data, cloud-based data recovery offers a highly reliable failback and business continuity solution. In the event of a business disruption, workloads are shifted automatically to a separate location and resumed from there. The failover process helps ensure maximum data availability. After the problems at the initial site are solved, the applications and workloads can be transferred back to original location. It also enables faster backup restoration than traditional disaster recovery methods. Workload transfer and failover require only a few minutes. Conventional recovery techniques typically take longer as the migration uses physical servers deployed in a separate location. You might also decide to migrate your data in a phase approach, depending on the volume of data you are backing. While backup and failover processes are often automated in cloud-based systems, you still want to regularly test the operation on specific network sites to ensure critical production data is not impacted or corrupted in any way.

 

Building an effective backup and recovery strategy

Most businesses today are benefitting from the inherent efficiency advantages of cloud infrastructure of and its ability to help scale resources, and optimize assets and improve backup and recovery performance. As market demands fluctuate and businesses seek greater agility, cloud-based recovery is expected to continue to expand across industry sectors.

While there is no magic blueprint for the perfect back up and recovery configuration, a good first step is making sure you have implemented failover measures for all your connected devices. A common point of entry of many attacks is through outdated firmware on connected devices. Therefore, you’ll want to make you’re your devices and networks are hardened effectively equipped to protect against cyberattacks.

At the heart of any good disaster recovery plan is a guiding document that defines specific procedures and processes to be carried out in event of a disaster. This detailed action plan factors in multiple scenarios with defined steps to mitigate the impact of an event and enables critical business systems and processes to be recovered and restored quickly and efficiently.

After identifying and prioritizing the data and applications and you’ve defined your recovery time objectives, your business can establish a solid foundation for a cloud-based disaster recovery solution.

Depending on the extent of your need and availability of resources, closing the gaps between business needs and disaster recovery capabilities can be an extended, protracted process. No matter how long it takes, the effort to create a solid, well-crafted plan will pay dividends far beyond the initial investment.

Managed IT services - IT security services

Managed Security Service Providers – Choosing The Right IT Security Vendor

By | IT Support, Security

As more and more employees are working from home in today’s environment, creating a secure network for a multitude of vulnerable devices is more vital than ever. Many businesses are turning to managed security service providers in order to handle all of their cybersecurity operations. There are thousands of managed security service providers on the market who promise the world. 

 

How can you know who is for real and who is fake?

Business owners may believe that every managed security provider more or less provides the same service. That statement could not be further from the truth. IT security vendors offer different packages, products, and services. Those without a background in IT will have difficulty discerning one managed security provider from another. They will not be able to properly vet their offerings and may end up choosing a vendor who is not the right fit. 

Thankfully, we are here to show you exactly what you should be looking for when choosing the right IT security vendor. These are some of the most basic criteria and questions to ask when reaching out to managed service security providers. 

 

Experience in Your Industry

There are vastly different cybersecurity regulations and considerations depending on the industry. For example, the healthcare industry has to deal with complex HIPPA laws. Your company does not want an MSSP that specializes in the banking industry if you have to deal with confidential patient information. Finding an MSSP with vast experience in your industry will give you confidence that they can meet your needs. But, some IT security vendors may be tempted to lie about their experience to get your business. 

 

Get references from other companies in your industry.

The vendor that you should be considering should be able to provide plenty of references to other companies that they have worked with. Testimonials are great, but speaking directly to another company will give you peace of mind. If they are doing a great job with another company in your industry, you will have the confidence to choose them as your MSSP. 

Additionally, your company needs a managed security provider that will be able to cater to your individual needs. 

 

A Customized Solution for Your Needs

A one-size-fits-all solution is not going to cut it in today’s world. Hackers are becoming more sophisticated by the day and are working to break down today’s cybersecurity solutions. Your security needs are different from nearly every other company’s. A big red flag would be a pitch about a generic solution. Their team likely does not understand your needs and are attempting to put a bandaid on a bullet wound. 

 

What are they going to do for your company? 

Good, honest communication will go a long way in creating a relationship that works for both you and your vendor. The right IT security vendor will be honest with you and your company. They should be able to showcase how they are going to add value to your company and outline the steps they are going to take. This will be a customized solution that will cater to your specific needs. 

What is their Plan When Something Goes Wrong?

We all want to believe that a managed security service provider will be able to defend against 100% of all cybersecurity attacks. But in reality, there will likely be a time when your company has been compromised by hackers. When that happens, your managed security service provider should have a customized plan of attack for your company. 

Here are a few questions you should ask when reaching out to potential vendors:

  • What is their plan and how detailed is it?
  • Are they transparent? 
  • Do they have a team dedicated to dealing with breaches? 
  • How do we prevent the issue from happening again going forward?

Mistakes are bound to happen. Learning from them and taking actionable steps to prevent them from happening again separates good MSSPs from great MSSPs. 

 

A Long-Term Relationship

Your company needs a long-term relationship with a managed service security provider. The worst thing that could happen is you choose an IT security vendor and they end up going out of business within a few months. This would lead to a massive headache for your company. You will have to start the vendor vetting process all over again and it will make the transition to the next MSSP even more difficult. Do not be afraid to ask for assurances that your vendor will be around for years to come. 

 

This is a partnership

You are partnering with an IT security vendor, this is more than just purchasing a tool from a company. Your MSSP is responsible for protecting your data, network, customers, and your staff. This needs to be clear to all parties involved. You and your MSSP need to work together in order to achieve the goals of your business. Your MSSP will be right by your side as your business continues to grow and your needs change. 

 

BACS is the Right IT Security Vendor

We create a tailored solution for your organization that will meet all of your specific needs.  We will gladly provide references to our happy customers who we have worked with for years. Our team will handle any cybersecurity crisis in a timely manner, so you can get back to running your business. If we are not the best fit for your company, we will happily recommend another MSSP who will be able to better service your business. 

 

Reach out to BACS today to learn more about how we can keep you and your business safe. Our team is dedicated to adhering to the highest cybersecurity standards and providing your team with the tools to keep your data safe and secure. 

Contact Us for a FREE Security Assessment