Address: 1793 Lafayette Street, Ste. 120, Santa Clara, CA 95050

Company

Working With Us

Would You Benefit from a Relationship with BACS?

If you work for a small to medium sized business who needs an IT partner with years of experience, fantastic customer support, and customized IT services to meet your needs, partnering with BACS could provide significant benefits.

People First

The people we work with at BACS are not just a number or account to us. We get to know each business. It is vital to us that we listen to your needs and meet or exceed your needs with the services we provide.

Flexibility

People and businesses change, grow, and take on new roles. That means you need flexible services that are agile enough to adapt as you need them to. Our IT services are always custom to your specific needs.

Years of Experience

One year of MSP experience is more like 1.5 years of traditional IT experience, which we rely on to help keep your business safe. We are certified to guide you to the best solutions to fit your business’ needs..

Growth Strategy & Consulting Partner

Want help strategizing a growth plan? You need an experienced IT partner to help make that your reality. Let us help improve efficiency, productivity, and scale your business safely.

Special Projects

When you roll out a new software, service, or product, you may need someone to step up and help your employees or customers. We offer support to assist your staff with the overload until it dies down.

Satisfaction Guarantee

Don’t like something about working with us? We offer a satisfaction guarantee that allows you to try our services without worries about being stuck in a contract for the next 5 or 10 years.

WHY Not Us?

If you want someone that can come in and help when a computer malfunctions, have only one or two employees, or are looking for software installations, partnering with BACS would likely not provide many long-term benefits to your company.

You’re Looking for the Low Cost Provider

If you want cheap IT services, then you are not likely going to benefit from a BACS partnership. Our rates are comparable to other IT services providers, but we charge fair rates for the work we provide.

You’re a Home Office

Businesses with only one or two employees, or an entrepreneur working from home, are typically not large enough to benefit from a BACS partnership. However, if you like our services, we can always talk!

You Only Want Fixes
Here at BACS, we want to help with more than the occasional computer problem. Our goal is to establish a long-term relationship with our clients to help with all their IT needs for years to come.
Relationships do not Matter

We consider it vital to get to know each customer we partner with. We want to know their needs, wants, and goals. That helps us align them with the services they need to help them reach those goals.

    Working with BACS

    1. Learn

    “What Do I Need?”

    Decide what you need. Look objectively at your business. How can you keep your information and devices safe?

    2. Decide

    “Who’s my best choice?”

    Compare your options. Find an IT company that suits your specific needs. Use the “How to Choose an IT Provider” whitepaper to help evaluate!

    3. Relax

    “I’m in Good Hands”

    You did it! You made the best decision for your company, and know your business, employees, and customers are safe.

    4. Grow

    “Focus on the Business”

    Protection gives you an edge – use it! Increase efficiency,

    Case Study

    Quick, Reliable Response Helped Eargo Scale Almost Overnight

    Recently, BACS worked with a company called EARGO. We helped them with infrastructure installation and scaling to help them gain increased efficiency in a matter of days. Our recommendations and reliability allowed them to drive business and expand very quickly and successfully. Read on to find out more!

    We Love Helping Businesses Just Like Yours

    Having an amazing customer experience starts with listening to you and having solutions that work for you.

    ... If I ever have a computer problem again, I know that they will be the first people I contact. Not only are they less expensive than lesser services, they are both dedicated and helpful.

    Jenn S.

    San Francisco, CA

    ... Their Tech’s work was brilliant, I completely trust them and will recommend them to anyone who needs computer help.

    MIla V.

    Menlo Park, CA

    I wanted to reach out and say a big “Thank You” to BACS for helping with our security crisis here. It was a very scary time for us. I felt that your team truly understood that urgency, and I think we nailed the problem. I appreciate that more than you know. It means the world to truly have some I.T. experts in our corner.

    D. Fagella, Owner

    Science of Skill

    ... I’ve dealt with other IT consultants, and BACS is far superior. Their people are highly knowledgable and they really go the extra mile for clients.

    Jill O.

    Palo Alto, CA

    ... When computer difficulties or changes arise, you just want a service that does what they set out to do. This is one company that actually achieves that goal.

    Mila V.

    Menlo Park, CA

    Mike was awesome. My computer had gotten malware on it. I called BACS at 7pm on a Saturday night. He picked it up and fixed it in two hours and I had my computer by 10:30 p.m. on Saturday. He rocks!

    Simon T.

    San Simeon, CA

    My experience with the Techs at BACS was fantastic... They diagnosed and repaired the issue in less than 30 minutes, with no loss of data. Awesome.

    Kathryn F.

    Palo Alto, CA

    I needed help in converting my computer E-mail system so that I could use it with Microsoft Exchange and sync with my cell phones. This is quite a complicated process and Jeremy worked very hard to set it up correctly. Everything worked as promised when he was done so I’m quite happy.

    R. S.

    Palo Alto, CA

    BACS saved me again! I have come back to them for help with my small business probably half a dozen times over the last few years and they are always so professional and reliable...

    Brittany S.

    San Jose, CA

    ... If I ever have a computer problem again, I know that they will be the first people I contact. Not only are they less expensive than lesser services, they are both dedicated and helpful.

    Jenn S.

    San Francisco, CA

    ... Their Tech’s work was brilliant, I completely trust them and will recommend them to anyone who needs computer help.

    MIla V.

    Menlo Park, CA

    I wanted to reach out and say a big “Thank You” to BACS for helping with our security crisis here. It was a very scary time for us. I felt that your team truly understood that urgency, and I think we nailed the problem. I appreciate that more than you know. It means the world to truly have some I.T. experts in our corner.

    D. Fagella, Owner

    Science of Skill

    ... I’ve dealt with other IT consultants, and BACS is far superior. Their people are highly knowledgable and they really go the extra mile for clients.

    Jill O.

    Palo Alto, CA

    ... When computer difficulties or changes arise, you just want a service that does what they set out to do. This is one company that actually achieves that goal.

    Mila V.

    Menlo Park, CA

    Mike was awesome. My computer had gotten malware on it. I called BACS at 7pm on a Saturday night. He picked it up and fixed it in two hours and I had my computer by 10:30 p.m. on Saturday. He rocks!

    Simon T.

    San Simeon, CA

    My experience with the Techs at BACS was fantastic... They diagnosed and repaired the issue in less than 30 minutes, with no loss of data. Awesome.

    Kathryn F.

    Palo Alto, CA

    I needed help in converting my computer E-mail system so that I could use it with Microsoft Exchange and sync with my cell phones. This is quite a complicated process and Jeremy worked very hard to set it up correctly. Everything worked as promised when he was done so I’m quite happy.

    R. S.

    Palo Alto, CA

    BACS saved me again! I have come back to them for help with my small business probably half a dozen times over the last few years and they are always so professional and reliable...

    Brittany S.

    San Jose, CA

    Insights & Education