BACS provides an excellent cost effective IT service from computer setup to setting up a server and network. One of the benefits to using BACS is their flexibility and willingness to do special projects such as installing new wiring or server on short notice. Also, it has been nice to have IT support on-site part-time three days a week and also have phone support at other times.
Marilyn Foust, Office Manager, Eargo Inc.
BACS provides us with outstanding IT consulting/services, competitive rates, deep technical expertise, excellent customer service and flexible remote/on-site scheduling. BACS provides significant value to our organization by enabling us to be more agile and responsive by providing superb day-to-day front-end user support, infrastructure & systems administration and tailored project consulting services.
Johnny Donavich, Senior Manager of IT, DFINE, Inc.
I wanted to reach out and say a big “Thank You” to BACS for helping with our security crisis here. It was a very scary time for us. I felt that you truly understood that urgency, and I think we nailed the problem. I appreciate that more than you know. It means the world to truly have some I.T. people who are “On Our Team”, and your initial help was excellent.
I highly recommend BACS. They are honest, reliable and provide outstanding customer service…
DJ W., Menlo Park
BACS saved me again! I have come back to them for help with my small business probably half a dozen times over the last few years and they are always so professional and reliable…
Brittany S., San Jose
…Price is fair and I would trust this group with future computer issues.
Michael C., Woodside
Overall, I was very pleased with the outcome and with the excellent customer service provided by both Brent and by Mike. I recommend them highly…
M. J., Palo Alto
I called and they delivered and Mike understood my needs, set me up with an appointment the same day and sent Devin who was professional, personable, and took care of my issue…
Carol S., San Jose
Mike was awesome. I called because my computer had gotten malware on it. I called BACS at 7pm on a Saturday night. He picked it up and fixed it in two hours and I had my computer by 10:30 p.m. on Saturday. He rocks!
Simon T., San Simeon
I needed help in converting my computer E-mail system so that I could use it with Microsoft exchange and synchronize with my cell phones. This is quite a complicated process and Jeremy worked very hard to set up correctly. Everything worked as promised when he was done so I’m quite pleased.
R. S., Palo Alto
…When computer difficulties or changes arise, you just want a service that does what they set out to do. This is one company that actually achieves that goal.
Cynthia W., Sonoma
My experience with the Techs at BACS were fantastic… They diagnosed and repaired the issue in less than 30 minutes, with no loss of data. Awesome.
Kathryn F., Palo Alto
…I’ve dealt with other IT consultants, and BACS is far superior. Their people are highly knowledgeable and they really go the extra mile for clients.
Jill O., Palo Alto
…Their Tech’s work was brilliant, I completely trust them and will recommend them to anyone who needs computer help.
Mila V., Menlo Park
…If I ever have a computer problem again, I know that they will be the first people I contact. Not only are the less expensive than lesser services, they are both dedicated and helpful.